We always treat every feedback and suggestion for improving our products with an open and inclusive attitude. If you find any security issues with AiDot related products, please feel free to contact us by email.
Our Commitment to Researchers
We will treat researchers in a professional manner
We will respond without undue delay and maintain good lines of communication with researchers until vulnerabilities are mitigated
We will adhere to the principle of good faith and repair or alleviate the problems discovered by researchers within an appropriate time frame
We ask you to
Please report the issues you have identified clearly and completely, and help us reproduce the problem
Before sharing or publicly disclosing any reports with third parties, please provide us with reasonable time to resolve such issues.
Make every effort to avoid privacy violations, degradation of user experience, disruption to production systems, and destruction or manipulation of data.
If a vulnerability is identified or any sensitive data is encountered, you must stop testing, notify us immediately, and not disclose this data to anyone else.
Scope
This policy applies to any digital assets owned, operated, or maintained by AiDot, including public facing websites.
Reporting a vulnerability
If you discover any vulnerabilities in our system or related products, please email us as soon as possible (security@aidot.com) Report to us and provide sufficient detailed information so that we can reproduce your steps.
Please provide as much detail as possible, including:
details of the potential vulnerability
the product/service which may be impacted
your contact details
What happens next
ReplyReply to your report within 5 working days, including determining the severity and scope of the vulnerability
ProgressKeep you informed of our progress
Disclosure DateAgree upon a date for public disclosure
Repair ProcessDetermine rewards and distribute them based on the vulnerability level, exploitation difficulty, impact range, and the help you provided us during the vulnerability repair process