All kits will be delivered separately. For instance, you will receive three separate parcels if you have purchased a kit which consists of three products.
In most cases, we will process your order by the next business day, and shipping time will depend on where you live.
It usually takes 2-7 business days.
US only.
We cannot deliver to the following areas:
Thank you for your understanding.
UPS/UPS/Amazon functions as our logistics partner to ship out AiDot products. They will choose the carrier that they think works best for our customers.
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.
Unfortunately, we cannot change the shipment once the product is en route.
Yes. When your order leaves our warehouse, we will send you a notification email containing a tracking number for your order.
Please contact customer support at help@aidot.com