FAQ

1.How to add Matter version lights with Apple Home?
2.How to add Matter version lights with SmartThings?
3.How to add the Matter Version blub with Amazon Alexa
4.How to add the Matter version blub with Google Home?
5.After I add Apple Home, how do I add other platforms
6.Will You Need a Smart Home Hub to set up a Matter-certified device with Matter?
7.The notes on network pairing via SmartThings App on iOS phones.
8.SmartThings App distribution encountered error code: 39-512.
9.It indicates removal failed and is still in the device list after removal from Google Home.
10.When a third-party app adds a device, the scan code prompts an error/no response.
11.What should I do if Error Code: 39-504/39-513/39-305/39-300 is displayed on the SmartThings App?
12.Why can't my Matter light connect to a third-party app (Applehome, Alexa, Google Home, etc.)?
13.What should I do if it prompts that the device cannot be found?
14.I can't scan the QR code on the light, is there any other way to connect?
15.The bulb firmware update failed.
16.Does the bulb have any gradient or strobe effects?
17.My bulb is flickering.
18.Power outage recovery.
19.How to reset the bulb?
20.What is the life span of the bulb?
21.Does the bulb cost power?
22.The bulb seems to be getting hot. Is something wrong?
23.Is the bulb weatherproof?
24.Can these bulbs be installed outdoors?
25.Batteries included?
26.Can a smartphone control more than one bulb?
27.AiDot Smart Light Starter Kit.
28.I set the memory function, but the bulb didn't show the color I set on at a certain time.
29.How to set the memory function of the bulb?
30.My bulb won't turn on.
31.Configure power-on mode.
32.How to schedule with the bulbs?
33.What is the preset feature?
34.How to move a bulb to another room in the app?
35.Is there a group control for bulbs?
36.Can I control the bulb if the Wi-Fi goes offline?
37.Can I control bulbs without the app?
38.Can I use the bulb with a dimmer switch?
39.How to turn off my bulbs?
40.I can't add a bulb.
41.Do I need a controller for bulbs?
42.Why is the device name inconsistent with what I set?
43.Why can't I scan the QR code on the light?
44.Why did the device fail to be added?
45.How to change the brightness and color of the bulb?
46.Can I use multiple bulbs in one fixture?
47.I set the color of the bulb on the app, but the light does not respond.
48.How many colors are supported?
49.My bulb turns on randomly.
50.The bulb shows offline.
51.My bulb cannot connect to the new Wi-Fi after I change my Wi-Fi network.
52.What should I do if the device shows offline?